Terms of Service

Last updated: March 09, 2026

These Terms of Service outline the conditions under which Ella Stockholm provides access to its website and services.

Overview

This website is operated by Ella Stockholm. Throughout the site, the terms “we”, “us”, and “our” refer to Ella Stockholm.

By visiting ellastockholm.com or placing an order, you agree to be bound by these Terms of Service, along with any related policies referenced on this website. These Terms apply to all users, including visitors, customers, and anyone interacting with our services.

If you do not agree with these Terms, you should not use our website or services.

Online Store Terms

By using our website, you confirm that:

  • You are at least the legal age of majority in your country of residence, or
  • You have permission from a parent or legal guardian

You agree not to use our products or services for unlawful purposes or in violation of applicable laws. Any breach may result in immediate termination of access to our services.

General Conditions

We reserve the right to refuse service to anyone at our discretion.

Content you provide (excluding payment information) may be transferred across networks. Payment information is always encrypted during transmission.

Accuracy of Information

We aim to ensure all information on our website is accurate and up to date. However, we do not guarantee that all content is complete, current, or error-free.

Information provided on this website is for general guidance only and should not be relied upon as the sole basis for decision-making.

Changes to Services and Pricing

We reserve the right to:

  • Modify product prices at any time without prior notice
  • Update, suspend, or discontinue any part of our services

Products and Availability

Some products may be available in limited quantities or exclusively online.

All purchases are subject to availability and our Return Policy.

Billing and Account Information

We reserve the right to refuse or cancel any order at our discretion.

You agree to provide accurate, complete, and up-to-date information when placing an order, including billing and contact details.

Third-Party Tools and Links

We may provide access to third-party tools or links to external websites.

  • These are provided without control or responsibility on our part
  • Your use of third-party services is at your own risk

User Submissions

If you submit feedback, reviews, or other content to us, you grant us the right to use, reproduce, and share this content without restriction.

You agree not to submit content that is unlawful, harmful, or violates third-party rights.

Personal Information

Your personal data is handled in accordance with our Privacy Policy.

Errors and Updates

We reserve the right to correct any errors, inaccuracies, or omissions on our website at any time without prior notice.

Prohibited Use

You may not use our website or services to:

  • Violate laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful or malicious software
  • Engage in abusive, fraudulent, or harmful activities

Disclaimer of Warranties & Limitation of Liability

Our website and services are provided on an “as is” and “as available” basis.

We do not guarantee uninterrupted or error-free operation.

To the fullest extent permitted by law, Ella Stockholm shall not be liable for any direct or indirect damages resulting from the use of our website or products.

Indemnification

You agree to indemnify and hold harmless Ella Stockholm from any claims, damages, or expenses resulting from your breach of these Terms or violation of applicable laws.

Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Product Use

Customers are responsible for using products safely and as intended.

Ella Stockholm is not liable for damage or injury resulting from improper use, misuse, or failure to follow product instructions.

Termination

We reserve the right to suspend or terminate access to our services immediately if these Terms are violated.

Entire Agreement

These Terms, together with our policies, form the complete agreement between you and Ella Stockholm regarding the use of our services.

Governing Law

These Terms are governed by and interpreted in accordance with the laws of England and Wales.

Changes to These Terms

We may update these Terms at any time. The latest version will always be available on this page. Continued use of our website constitutes acceptance of any changes.

Contact Information

Website Name: Ellastockholm.com
Business Name: NWR Products                                                                                              
Business Address: Voordijk 500, 2993 BE Barendrecht, Netherlands
Email: support@ellastockholm.com
Phone Number:  +447916694922
Dutch Chamber of Commerce (KvK) Number: 96532114
Dutch VAT Number: NL005215291B75

Customer Service Hours:
Monday – Friday: 9:00 AM – 5:00 PM (GMT+00:00)

We aim to respond to all enquiries within 1-2 business days.